Meet our POSM Spanish Speaking Veteran Tech Support

Haga click aquí para leer en español: Conozca nuestro soporte técnico para veteranos de habla hispana de POSM


Formed in 2020 to meet the demand of our growing Latin American client base, our highly skilled, experienced Spanish-speaking Tech Support team is standing by, ready and able to address your every need.
We've trained this expanded staff to specialize in all the functions related to our software, such as Server setup, GIS map building, training, report generation, computer upgrades, troubleshooting, and more. Our Latin American team offers full coverage during our normal business hours. When you contact our tech support, we'll hook you up with a member of our team that knows exactly how to address your problem, and who can talk to you in your own language to get your problem resolved as fast as possible. 

 

 Meet Our Tech Support Team Members

 



Socrates Palma:
This email address is being protected from spambots. You need JavaScript enabled to view it. A native Spanish speaker, Socrates leverages considerable engineering credentials, including: a degree in Computer Engineering from the Universidad Nacional de Ingeniería, Managua Nicaragua; he’s a Microsoft Certified Systems Engineer, and a VMware Certified Professional DataCenter Virtualization and Desktop Virtualization Engineer.



Octavio Pereira: This email address is being protected from spambots. You need JavaScript enabled to view it. GIS and Database Integration Specialist. Octavio knows his way around all aspects of POSM Server and is the company expert on MapReader/GIS. He is our go-to on the team to assist our customers integrating their city map into POSM, and using POSM with their city’s asset management software.


Our everyday tech support hours are:


Mon-Fri 7 a.m.-8 p.m. ET.
Available by phone at +1-859-274-0041 or
through a mobile hookup by going to POSMsoftware.com and clicking the Support tab.
Or This email address is being protected from spambots. You need JavaScript enabled to view it.


POSM Software takes great pride in our outstanding customer Tech Support staff. With this investment, we’ve continued to providetop quality  tech support for the most User Friendly pipe inspection software in the industry to serve your needs, now and into the future.

 

For a full staff roster, visit https://posmsoftware.com/support/staff