Virginia Beach Crew Returns to POSM Software

Photo of Virginia Beach's BeachMarvin Tatem, the Utility Crew Leader for the City of Virginia Beach, VA., has worked for the City for 25 years and hasn’t seen a slow day. Marvin directs a crew of eight workers with six trucks (three pairs of truck crews, each consisting of a closed-circuit TV (CCTV) truck and a cleaning truck). Marvin stays on top of the city’s ever-demanding pipe maintenance needs. He delegates assignments and personally performs CCTV inspections daily.

Virginia Beach takes an aggressive approach to pipeline maintenance:

Read more: Virginia Beach

Get a FREE Asset Map!

If you are a POSM customer already running POSM Pro, we build you a FREE asset map. It’s one of the perks we offer all our Pro customers. Not everyone knows this, so we're contacting all our customers this applies to so we can proactively get that done.

(IMPORTANT: The free map function requires that you provide GIS shape files. Regretfully, this means we may not be able to accommodate some cities.)

How do I Get a FREE Asset Map?
We make it really tough. You have to ask us.

Actually, that’s not entirely true, because our tech support is actively reaching out to customers to make them aware of this perk. But doing this is a long, involved process, so it’s probable we haven’t gotten to your company yet. All you have to do is show your interest in FREE things by proactively reaching out to us. We’ll let you cut in line and get it done.

Read more: FREE Asset Map

POSM's Got Em: XBOB-4 Video Overlay

POSM’s Got ‘Em are short articles that take a closer look at our array of products and features. Maybe you’ll find new solutions to old problems you didn’t know we addressed. In this article, we take a closer look at XBOB-4 Video Overlay Generators.

Decade Engineering Xbob4 Overlay Front View

The XBOB-4 (fourth generation manufactured by Decade Engineering) performs a single, vitally important function for pipe inspectors. It lets you overlay text on your video screen, and does so with a great deal of versatility.

Read more: XBOB-4

Get your FREE POSM T-Shirts!

Software Developer Bob Katter Sporting the POSM tshirt in the field.

POSM Shirts Black and Orange

You still want 'em, we restocked 'em, NEW FREE comfy T-Shirts with the awesome POSM logo! Available again in a variety of sizes and our two most popular colors. How can you qualify for one? Yours FREE when you take action to help your business.

Read more: T-Shirts 2020

POSM Software Forms Spanish Speaking Tech Support Team

In spite of the many complications inherent for everyone in the year 2020, POSM set ambitious plans in motion to expand the quality, availability and offerings of its tech support. Our goals included:

  • Create and build a quality Spanish language tech support team to address the needs of our growing Latin American clients.
  • Expanded tech support hours to better assist the west coast and to help with those inspections that run into the early evening.
  • Improve coverage of high-level tech support, such as GIS services and database integration.
Read more: Latin Support


WE’VE MOVED! POSM Software’s payment mailing address has changed. Effective immediately, if you pay your invoice by check, send to:

POSM Software
2145 Millsboro Road
Mansfield, OH 44906

Continue to make checks payable to POSM Software. Please note this change in your records. If your payment is already in the mail, rest assured your check will be forwarded to us.

We are updating our W-9 with the new address. It will be available on our website and upon request.


If you prefer to submit a payments by PayPal, click here and scroll to the bottom of the webpage to begin.

To request a one-time direct bank account withdrawal, email Account Manager Megan O'Neal directly with your request at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Thank you for your attention to this matter. We look forward to continuing to serve you.

New Hire Spotlight

Socrates Palma

West Coast Technical Support

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Socrates Palma joined POSM’s growing West Coast Tech Support team in the summer of 2020.

He brings with him considerable engineering credentials, including: a degree (equivalent of a Bachelor of Science) in Computer Engineering from the Universidad Nacional de Ingeniería, Managua Nicaragua; he’s a Microsoft Certified Systems Engineer, and a VMware Certified Professional DataCenter Virtualization and Desktop Virtualization Engineer.

Read more: NEW HIRE Socrates Palma

New Hire Spotlight

POSM Software Sage Dinse

Sage Dinse

POSM Tech Support

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Sage Dinse joined the ever-growing POSM Tech Support team in late June 2020. He brings with him eight years of customer service and management experience, six in the produce/groceries and two in the pets industry. He also entertained at events as a clown alter ego where he rode on a unicycle and juggled to the delight (and possible trauma) of local children.

Sage Dinse Clown

His education includes an Associate of Science from Columbus State Community College.

Read more: NEW HIRE Sage Dinse

New Hire Spotlight

Octavio Pereira

West Coast Tech Support/GIS Specialist

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Octavio Pereira is no stranger to infrastructure development. His previous experience includes working with the Inter-American Development Bank in Central America on the United Nations Development goals for Universal Access to Energy. “In the last five years, I worked on regional and rational energy development plans in Central America. I specialized in geostatistical analysis, reviewing and designing national electrification programs to ensure universal access.”

Octavio joined the POSM team in July 2020. “I love to work in GIS and be a part of an international growing firm that challenges my professional skills.” Octavio quickly became adept at the MapReader/GIS functions of our software, and he quickly established himself as one of our experts. “POSM is like a family, you feel supported from the beginning.

Read more: NEW HIRE Octavio Pereira