POSM's Got Em: USB Video Encoders

POSM’s Got ‘Em are short articles that take a closer look at our array of products and features. Maybe you’ll find new solutions to old problems you didn’t know we addressed. In this article, we take a closer look at POSM’s USB Video Encoder (AKA the Sensoray).
Sensoray USB Video Encoder

So we’re a software company, and we don’t talk much about our hardware, but since it’s a necessary part of our industry, we sell hardware to our customers that need it.  In fact, we have an entire section devoted to hardware on our website. We pick and choose product to best meet the needs of our customers, with a high standard on toughness, reliability, performance, and reputation in the industry.

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POSM Works With ESRI for Easy Asset Management Map Population

In this space, we frequently speak of the lesser known but most powerful features of our software, including recent add-ons and upgrades. POSM Software’s ability to automate your asset inventory in a map is a lesser known, time-saving benefit of our software, and it’s not new. We built this functionality into the software nearly 15 years ago, so it’s past time we bragged about it so more customers are aware how our apps can save them time and effort.


ESRI (Environmental Systems Research Institute) ArcMAP and ArcGIS are industry-leading Geographic Information System software and it is an useful application to use in asset-mapping tools for pipeline inspection. ArcMAP and/or ArcGIS online are the  preferred ESRI mapping licenses of city, government employees, and private contractors that work within municipalities (especially large cities). These  platforms are state of the art visualization tools to manage your asset in a more visually friendly way. POSM modifies and customizes the information so the end user can see the information on the map.

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POSM's Got Em: Hansen /  Neztek Editor

POSM’s Got ‘Em are short articles that take a closer look at our array of products and features. Maybe you’ll find new solutions to old problems you didn’t know we addressed. In this article, we take a closer look at POSM’s Hanson / Neztek Manager built into the software you’re already using.

How to Import a Hansen / Neztek Session

The Neztek Data Exchange Utility (Created by Neztek Systems Limited) is a long-established piece of “middlewear” still used by many city planning engineering companies. It helps city organizations track nearly all aspects of city management (such as for assigning work orders and billing contractors). The program plays a key role in managing (among many other things) fire stations, libraries, and of course, water and sewer infrastructure. Among its many functions, the program catalogs and analyzes Closed Circuit TV inspections such as those taken by crawlers to investigate damaged water and sewer lines.

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POSM Software 100% Compatible with Cues K2 Overlay

Since 2019, POSM 10X has been 100% compatible with the latest Cues K2 Overlay (and many of the older overlays) and is directly compatible with Cues system equipment.

Before then, users of POSM Software’s inspection software bypassed the K2 and used an XBOB-4 for text overlay and distance counting. This setup required purchasing a buffer kit cable and an additional overlay.

Cues K2 Overlay

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Sync Restore (TBC) Box Enhances Video and Overlay Text Quality

In an ideal world, all pipe crawlers would have hi-def digital cameras that offer a crystal clear picture and a sharp, easy-to-read text overlay in the live feed of each inspection. Unfortunately, we don’t live in an ideal world, and even more unfortunately, many users don’t even know that the cameras on most crawlers are...let’s say “insufficient”... when it comes to providing a clear, optimal output image. Worst, most owners simply put up with the distortion, thinking the blurry, grainy low-res image is the best that their equipment offers.

POSM Sync Restore Box sharpens and clarifies video images dramatically

Fortunately, there’s a simple fix that will improve your crawler’s live feed dramatically, and POSM Software offers it to all its interested customers.

The solution comes in the form of an old piece of hardware, originally created in the days of early video tape, designed to sharpen and clarify the image and make it usable with modern production studio equipment. The hardware is called a time base corrector (TBC) and the process of clarifying the video signal is called a sync restore. Put simply, the device corrects the low-res analog image coming from the camera and syncs the pulse to the digital monitor, boosting the signal and clarifying the image for dramatic results that must be seen to be believed.

Before After TBC
Before and after installing a TBC.
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New Hire Spotlight

John DeGray

Technical Support

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John DeGray was hired July 31, 2020. He brought with him years of programming experience, including completing his junior and senior years of high school at an IT Cisco Networking Trade School. He also earned a certification for Adobe Dreamweaver, and had worked as a part-time IT Administrator for four years. He’d also worked with at-risk youth in a residential facility.

Given John’s background, he was a natural fit for our best-in-the-industry tech support team. “I love technology, whether it’s learning about your grandma’s new pacemaker or the rockets to Mars,” Soon John was trained up and assisting POSM customers get unstuck or better understand POSM’s software features. What he most enjoys in his day-to-day role is “it’s our job is to help our customers no matter what. If an issue is beyond one person’s ability, they can call on someone else in the team whose skills fall more in line with the issue. Between us, there’s nothing we can’t solve. It’s satisfying every time we get a customer ‘unstuck’ and back to work.”

Beyond their tech support excellence, John says he’s impressed with “How close our team is, how kind and appreciative everyone was when I joined, and how we appreciate the small things we do for each other in and out of the company.”

John enjoys traveling to other countries and experiencing their culture. He also builds computers and enjoys teaching others about various systems and how to fully utilize them.

We're fortunate to have John as a valued member of our talented POSM Tech Support! To read the profile of every member of Team POSM, click here to go to our Staff page.

POSM Spotlight: POSM Tech Support Offers Training Sessions

No One’s an Expert Forever
Times change, technology changes. And your favorite programs change with the technology. Slowly, almost beyond your notice, you come to a day where that program you thought you knew has added features that may not be obvious, even to a veteran user. When that happens with POSM Software, our tech support has you covered with free remote training sessions.

Whether you’re a long-time satisfied POSM customer who just needs to brush up on the latest features, need a refresher, or you have members of your team who are new and green to all things POSM, our expert tech support will take great care of you with FREE personalized remote training sessions. It's just another service  service we offer to all customers with their annual support in good standing.

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Virginia Beach Crew Returns to POSM Software

Photo of Virginia Beach's BeachMarvin Tatem, the Utility Crew Leader for the City of Virginia Beach, VA., has worked for the City for 25 years and hasn’t seen a slow day. Marvin directs a crew of eight workers with six trucks (three pairs of truck crews, each consisting of a closed-circuit TV (CCTV) truck and a cleaning truck). Marvin stays on top of the city’s ever-demanding pipe maintenance needs. He delegates assignments and personally performs CCTV inspections daily.

Virginia Beach takes an aggressive approach to pipeline maintenance:

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Get a FREE Asset Map!

If you are a POSM customer already running POSM Pro, we build you a FREE asset map. It’s one of the perks we offer all our Pro customers. Not everyone knows this, so we're contacting all our customers this applies to so we can proactively get that done.

(IMPORTANT: The free map function requires that you provide GIS shape files. Regretfully, this means we may not be able to accommodate some cities.)

How do I Get a FREE Asset Map?
We make it really tough. You have to ask us.

Actually, that’s not entirely true, because our tech support is actively reaching out to customers to make them aware of this perk. But doing this is a long, involved process, so it’s probable we haven’t gotten to your company yet. All you have to do is show your interest in FREE things by proactively reaching out to us. We’ll let you cut in line and get it done.

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